How To Return Your Gwee Gym

Our Gwee Gym, satisfaction guarantee, return policy lasts 60 days. If 60 days have gone by since your purchase, please call us to discuss the details of your return. 

You will be responsible for paying for your own shipping costs for exchanging or returning your item. Shipping costs are non-refundable. 

To be eligible for a return, your item must be in the same condition that you received it. It must also be in the original packaging.

Please mail Gwee Gym returns to: 

Returns Department
Gwee Gym
1145 Butler Rd.
League City, TX 77573

Please include a copy of the packing slip in the box (if you have a packing slip) and place a note in the box with your order number, contact information, any return details and mention that you would like a credit to your card. 

 Please mail the box to the address above. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

We do recommend you purchase tracking for the returned packages so you know when they've arrived at the returns department. 

There are certain situations where only partial refunds are granted: (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 60 days after delivery

Gwee Gym Refund Policy (if applicable)

Once your return is received and inspected, a credit will automatically be applied to your credit card or original method of payment, within 1 week of the return being received at the returns department. 

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@gweegym.com.

Sale items (if applicable)

Sale items will be refunded at the sale price at which they were purchased.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@gweegym.com and send your item to:

Gwee Gym Exchanges
1145 Butler Rd
League City, Texas 77573

*Include a note regarding the nature of the exchange or return to ensure proper processing

You will be responsible for paying for your own shipping costs for exchanging or returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.